Community Properties Impact Corporation dba CPO Impact
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Address
910 East Broad Street
Columbus, OH 43205
Phone
614/545-3028 
Email
Ms. Isabel H. Toth
Website
www.cpoimpact.org  
Social Media
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CEO/Executive Director
Ms. Isabel H. Toth
President & Chief Executive Officer
Board Chair
Mr. Harold D. Keller
Ohio Capital Corporation for Housing
Established
2007  


Provide quality affordable housing; link residents with resources that can stabilize their housing; and move residents beyond poverty, where possible.

Organization Overview

Impact Statement

ACCOMPLISHMENTS

  • We added 5 new staff positions to support the Early Head Start partnership led by The Ohio State University. These staff link children ages 6 weeks-3 years with high-quality early childhood education and support families to ensure participation.

  • We launched the first phase of our Efforts to Outcomes (ETO) database implementation with our AmeriCorps program, CPO Building Blocks. 16 incoming AmeriCorps members were trained at orientation on use of the new system for data entry and reports.

  • We assisted residents to obtain 18 GED scholarships and 3 college scholarships.

  • We completed the first year of our AmeriCorps program. 44% of members were selected for a second service term, and another 44% obtained/retained employment or started an educational program post-service.

  • We launched a transitional work crew at Nationwide Children's Hospital in their nutrition services department. Of the 3 participants, 1 was hired for permanent employment by the hospital.

GOALS

  • We will develop and implement Efforts to Outcomes (ETO) database software for use by our Core Services team, which will improve efficiency of data entry & reporting and enable real-time decision-making for outreach, case management, and coaching.

  • In partnership with YMCA of Central Ohio, we will open Future Scholars Community Learning Center to provide early childhood education and after-school care, with priority given to residents of Columbus Scholar House.

  • We will expand the number of available transitional job positions on the Nationwide Children's Hospital work crew.

  • We will enroll at least 100 children in CPO Building Blocks for the third program year, and deliver at least 50 new book sessions per month.

Background Statement

In 2003, Ohio Capital Corporation for Housing (OCCH) began the Community Properties of Ohio Initiative (CPO Initiative) by acquiring a large, scattered-site Section 8 housing portfolio in Columbus, OH that struggled historically with poor maintenance, high crime, severe poverty, and limited social and financial resources. In cooperation with university and other community partners, OCCH facilitated a $133 million rehabilitation and created a mission-driven property management company, Community Properties of Ohio Management Services (CPOMS) to transform this portfolio for the benefit of the community.

Community Properties Impact Corporation (CPO Impact) is a nonprofit organization that functions as the resident services division of CPOMS. The CPO Initiative includes more than 900 units in almost 200 buildings in six urban Columbus neighborhoods. Leaseholders are predominantly young, single, African-American women with children. In a given year, more than 900 children less than six years old and 400 youth ages 6-17 live in CPO Initiative units. Fewer than half have any income from employment.

CPO Impact strategies are designed to achieve five key objectives: 1) stable housing; 2) safe neighborhoods; 3) resident growth, including moving beyond poverty where possible; 4) successful children; and 5) community learning. General strategies to achieve these objectives include outreach and engagement activities; stabilization of physical and mental needs; and more intensive programs for residents or their children to achieve education, employment, school readiness, or school success. Services are provided directly when necessary or through linkages to services in the community.

In 2015, the CPO Initiative was honored with the Visionary Housing Award by the National Housing Conference in Washington, D.C. and received the NAHMA Communities of Quality recognition for all of its properties. CPO Impact was named one of Columbus Foundation's "5 Nonprofits to Watch" in 2016.

Statement from Ms. Isabel H. Toth, President & Chief Executive Officer

CPO Impact was established to provide quality affordable housing and linkages to stabilize residents in their housing. Many residents desire opportunities to move beyond poverty, yet most drastically lack the resources needed to make this possible. Effective property management isn't enough to actuate transformational change. As a result, CPO Impact secures adequate resources, funds, and partnerships to achieve success in moving residents beyond poverty. Meaningful relationships with residents provide insights into their goals, barriers, and needed resources. These insights allow us to develop effective strategies, identify resources, and collaborate with community partners. In 2013, CPO celebrated its 10th anniversary. We remain focused on continuous improvement and greater impact. We continue to evaluate initiatives and implement innovative strategies to positively affect core objectives and promote resident growth.

Leadership

Management

Ms. Isabel H. Toth, 
Term Start 4/2003 
Compensated Yes 
Biographical Statement

Ms. Isabel Toth joined Ohio Capital Corporation for Housing (OCCH) in 2000 as chief of asset management and was promoted to chief of staff in 2004. She is president and CEO of CPO Management Services and CPO Impact, affiliates of the Ohio Capital Corporation for Housing. She has extensive experience in property management, stabilizing troubled assets, and acquisitions, and is widely respected for accomplishments in team building and implementing management best practices. Ms. Toth maintains several housing certifications, including National Affordable Housing Professional Executive, Housing Credit Certified Professional, Nonprofit Housing Management Specialist, and Specialist in Housing Credit Management. She is a certified Bridges out of Poverty trainer and holds a real estate broker’s license. She serves on the board of directors of the American Association of Service Coordinators and the National Affordable Housing Management Association Educational Foundation.

 
Dr. David H. Campbell, 
Biographical Statement

Dr. Campbell became the chief of staff for Community Properties of Ohio Management Services in 2004, with primary responsibility for implementing management systems to build a customer-focused, mission-driven culture of continuous improvement. This included implementing a balanced scorecard approach to strategic planning and performance management, with supporting operational metrics; leadership and team development; staffing and staff development. He is the executive vice president of CPO Impact. Dr. Campbell has worked for nearly two decades doing organizational development consulting, primarily with larger organizations. As a facilitator with the Chief Executive Network for over 13 years, he worked with senior executives from hundreds of companies, large and small, to share expertise and improve organizational performance. Dr. Campbell received his Bachelors and Masters of Psychology degrees from Brigham Young University, and his doctorate from Purdue University.

 
Mr. Barry Stayer, 
Biographical Statement

Mr. Barry Stayer joined Community Properties of Ohio Management Services in July 2013 as chief financial officer and serves as treasurer of CPO Impact. He provides asset management level oversight on financial projects as well as overseeing all day-to-day operations of the accounting department. He has over 20 years of finance and accounting experience in the nonprofit, public, and affordable housing industry. Mr. Stayer has demonstrated a strong commitment to nonprofit organizations, serving as a member of the board of trustees for a number of organizations, as well as serving on finance committees and performing financial reviews for several small nonprofits. He holds a Bachelor of Science in business administration and finance from The University of Akron.

 
Ms. Regina Clemons, 
Biographical Statement

Ms. Clemons joined Community Properties of Ohio in November 2016 as director of resident services. Ms. Clemons has a long history of service in the public and not-for-profit sectors, including many years in senior management positions. She brings a strong professional focus on strategic planning, sound financial management, quality assurance, and continuous improvement. Ms. Clemons possesses a degree in Interdisciplinary Studies from Wayne State University.

 
Additional Organization Information
Number of Full-Time Staff: 24 
Number of Part-Time Staff:
Number of Volunteers:
Staff Retention Rate: 69% 

Infrastructure

Policies
Directors and Officers Insurance Policy Yes
Fundraising Plan No
Management Succession/Training Plan No
Organization Policies and Procedures No
Strategic Plan No
Additional Organization Information
Collaborations

Partner in Family-Centered Community Change Initiative funded by Annie E. Casey Foundation in Weinland Park neighborhood.

Partner with Columbus Metropolitan Housing Authority, OSU Access Collaborative, and Columbus State Community College on Columbus Scholar House.

Partner in the Early Head Start Partnership led by The Ohio State University.

Partner with YMCA of Central Ohio on Future Scholars Community Learning Center.

National Accreditations National Register of Historic Places - Listed Property
National Affiliations National Affordable Housing Management Association
National Affordable Housing Trust (NAHT)
American Association of Service Coordinators

Governance

Local Governing Board
Board Chair Mr. Harold D. Keller,
Board Chair Term 4/2014 -  3/2019  
Board Members
Mr. Grady P. Appleton,  
Ms. Jeanne M. Golliher,  
Mr. Dennis S. Guest,  
Mr. John Lee,  
Mr. Thomas Loos,  
Mr. Richard L. McQuady,  
Ms. Angela Mingo,  
Mr. Daniel M. Slane,  
Ms. Susan E. Weaver,  
Mr. Robert J. Weiler Sr.,  
Additional Organization Information
Board Meetings Annually 11 
Board Meeting Attendance 98% 
Board Member Monetary Contributions 9%
Board Member In-kind Contributions 0%
Demographics
Gender Female 27%
  Male 73%
     
Race African-American/Black 18%
  Asian-American/Pacific Islander 0%
  Caucasian 82%
  Hispanic/Latino 0%
  Native American/American Indian 0%
  Multi-Racial 0%
  Other 0%
Advisory Board
No members in the Advisory Board.

Programs

CPO Building Blocks

CPO Building Blocks (BB) provides resources for parents to help their young children ages birth-5 learn and grow every day with a focus on developing early literacy skills. The Building Blocks Book Club is based on a home-visiting program developed by the Columbus Metropolitan Library. Trained by library staff, AmeriCorps members take a new board book to each child every month. During the visit they read the book with the child and parent and show the parent easy tips to help their child develop early literacy skills. In our second program year (2015-2016), AmeriCorps members distributed 560 books to 140 children living in Section 8 housing.

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Coaching

Coaching provides long-term, resident-centered support focused on positive growth. The foundation of coaching is a supportive relationship that also holds residents accountable to rules and commitments. Participants assess their own priorities, set and monitor goals, earn incentives, and develop new sources of peer support. Our coaching model was pilot-tested with low-income families with children ages birth-10 in Weinland Park through a program called Next Doors. Next Doors was developed as part of the Family-Centered Community Change (FCCC) initiative by four key anchor organizations including CPO. A key assumption of FCCC and Next Doors is that the generational cycle of poverty can only be broken by addressing at least two generations--both the children and adults in the family. We are now leveraging this coaching model to serve residents throughout our portfolio - not just Weinland Park, but Near East and Near South neighborhoods as well.

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Housing Stabilization

Housing stabilization is the foundation of resident services. Almost half of CPO residents become at risk of losing housing at least once each year. Property managers refer these residents to the Core Services team, which attempts to engage residents by phone and home visits, leveraging existing relationships where possible. Residents who accept assistance receive help with the immediate issues, including linkages to rent and utility assistance. Staff utilize Housing First concepts to emphasize the value of maintaining housing and building housing credibility. The team also identifies residents with the highest risk of eviction and proactively and repeatedly reaches out to engage these residents in taking steps towards stabilizing their housing. In partnership with residents, staff identify underlying issues contributing to repeated lease noncompliance, help residents set housing stability goals, and offer more intensive services as appropriate, such as financial coaching.

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Employment & Education

Employment & education are major areas of focus for residents who are committed to positive growth. Therefore, we have cultivated multiple opportunities to help residents achieve such goals. We host an AmeriCorps program that provides a one-year service opportunity for residents that includes individualized coaching and intensive professional development. Members receive an education award upon successful completion of the term. We are also a partner in the Pathways to Work initiative led by Godman Guild. Godman provides workforce readiness training, while CPO manages the transitional job work crew at Nationwide Children's Hospital. For education, we assist residents in applying for GED or college scholarships, including several opportunities specific to affordable housing tenants. We also connect student parents to affordable housing at Columbus Scholar House, which supports two generations with high-quality on-site child care and academic and social support for the student parents.

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Outreach & Engagement

Outreach & engagement is focused on building relationships with residents and strengthening residents' motivation and commitment to positive change for themselves and their communities. Grounded in a trauma-informed approach, we develop authentic, trusting relationships that serve as a foundation for effective delivery of formal services. Early interactions, which occur in the context of individual targeted outreach (e.g., introductory visit to a new resident) or community events (e.g., neighborhood cookouts, open houses), are intentionally person-centered and avoid offering services right away. Rather, as relationships deepen over repeated, proactive contacts, staff apply principles of Motivational Interviewing to help residents identify their own priorities, strengths, and action steps. Finally, resources are offered when they are highly relevant and residents are most able to take full advantage of them.

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Financials

Data reflects three most recently completed fiscal years.

Current Fiscal Year 01/01/2016 - 12/31/2016
Projected Revenue $2,245,102
Projected Expense $2,380,327
Endowment Fund No
Current Capital Campaign? No
Anticipate a capital campaign in next 5 years? No

Revenues by Source

  2015   2014   2013  
Total Direct Support
Direct Support Foundations
Direct Support Corporations
Direct Support Individuals
Direct Support Unspecified
Government
Indirect Public Support
Earned Revenue
Interest and Dividends
Membership Dues
Special Events
In-kind
Other
TOTAL REVENUE

Expense by Type

  2015   2014   2013  
Programs
Administration
Fundraising
Payment to Affiliates
TOTAL EXPENSES

Assets and Liabilities

  2015   2014   2013  
Total Assets
Current Assets
Total Liabilities
Current Liabilities
NET ASSETS

Comments

TCF Staff:
Comments:
Documents Form 990 2014 Form 990 2013

All portrait information is provided voluntarily by nonprofit organizations. An organization may decline to participate. At a minimum, information is updated annually--sometimes more frequently. Documents indicated as available by an organization are verified by Foundation staff. The financial section is completed by Foundation staff based on available documents for a three-year period.